Personal Development

This course takes around 10 minutes to complete.

By completing this course, you will be able to:-

• Explain the advantages of receiving feedback
• Describe the fight or flight response
• Outline how to decrease your blind spots

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Describe the term ‘assertiveness’
• Explain how you can demonstrate more confidence
• Recall what assertiveness looks like
• List the Top Tips on assertiveness

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Recall positive, neutral and negative body language signals.
• State how to project positive body language.
• Describe mirroring and matching.

This course takes around 10 minutes to complete.

By completing this course, you will be able to:-

• Define ‘mindfulness’
• Outline how to complete breathing for mindfulness
• Explain the benefits

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Outline the five stages of team building
• Recall the key elements of a high performing team
• Define an ‘effective’ team

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State the 4 communication styles
• Identify what your communication preference is
• Explain why your communication style is not always the same

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State the 4 communication styles
• Identify what your communication preference is
• Explain why your communication style is not always the same

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Describe creativity
• Explain how it works
• Outline ways of improving your creativity

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Explain what having a personal brand means
• Outline why personal branding is important
• Clarify what it means to own your personal brand
• Recall things to consider for your own personal brand

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Understand the 5 rules of email etiquette
• Use the 8 tips to ensure you send good quality emails

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Outline what is meant by ‘emotional intelligence’
• Explain its benefits
• Recall 3 skills to increase your emotional intelligence

This course takes around 10 minutes to complete.

By completing this course, you will be able to:-

• Describe how conflict can occur in the workplace
• Outline 3 of 6 reasons why healthy conflict is good
• Recall 2 downsides to conflict

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Explain what is meant by turnover and other ways it may be referred to
• Find the difference between net profit and gross profit
• Describe what is meant by the term ‘cashflow’ and how it impacts on business
• Explain what taxes need to be paid – Corporation Tax and/or VAT

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Recall how to plan for meetings
• Explain how to get involved
• Outline how to assert yourself positively in a group

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Outline what is meant by Imposter Syndrome
• Recall 2 ways to convince yourself you are not an imposter

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State what happens if you raise your hand
• Recall why admitting mistakes makes you stronger
• Outline moving on

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Describe ‘networking’ and why people do it
• State how to prepare fully for attending a networking group
• Explain what to expect at a networking group
• Outline follow-up

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Describe ‘networking’ and why people do it
• State how to prepare fully for attending a networking group
• Explain what to expect at a networking group
• Outline follow-up

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Explain planning your own development
• Outline the benefits to you of doing this
• Recall how to create your own plan
• State the steps for success
• Describe 5 rules of goal setting

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Explain ‘presentation skills’
• Outline why great presentation skills is important to all of us
• Describe a great presentation
• Clarify how you can make your presentation engaging

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Outline different considerations when presenting online
• Recall 3 top tips for presenting in Teams
• Demonstrate how to engage participants and controlling your meeting
• Explain how to engage and involve your attendees

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State different considerations when presenting online
• List top tips for presenting in Zoom
• Describe managing your participants and controlling your meeting
• Outline how to engage and involve your attendees

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State how to enhance your appearance
• Recall how to reduce background noise
• Describe how your video whilst presenting your slides
• Add virtual backgrounds
• Use breakout rooms

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Describe problem solving
• Analyse the skills needed for effective problem solving
• Explain what we mean by goals and barriers
• Discuss each stage of problem solving

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Explain the definition of Project Management
• List the elements that make up the project management triangle
• State the Golden rules
• Take part in the Project Management rap!

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Describe ‘project planning’
• Explain how to start to create a plan
• State each of the key elements to include in a project plan

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State what is meant by a business report
• Name the 5 most common types of business report
• Outline the structure of a typical business report
• Recall 3 top tips for writing a concise report

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Describe what being resilient means and what you can do to build it
• Outline how positive thinking can help to build your resilience
• Explain what you can do for your own self-care – building a better mind and body
• Clarify how building your network supports resilience

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State the meaning of self-motivation
• Explain the secrets of self- motivation
• Explain what is meant by self-talk
• Outline the techniques you can use for self-motivation

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State why we set objectives
• Describe what SMART Objectives are
• Recall how to put SMART objectives in to place with your employees

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Describe the term ‘Stress’
• Explain 4 signs of stress
• Recall 3 tips to deal with stress

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State the four types of learning style and what they mean
• List the strengths that come with each individual style
• Recall the pitfalls to look out for – where your weakness may lie
• Describe activities that will suit each learning style – helping you to learn better
• State your own preferred learning style.

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State the reasons you need to understand the finances in your business
• Explain how much you need to know about finance
• Describe what are the key elements that are important to all businesses
• Explain the difference between cash and profit
• Know what topics you should focus on

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State the 3 main learning styles
• Recall what is meant by Visual, Auditory and Kinesthetic learning styles
• List the top tips on the best methods of learning for each type of preferred learning style
• State and describe your own preferred learning style

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• State what we mean by thinking on our feet
• Recall the importance of asking questions
• List the critical thinker’s OODA loop
• Describe what critical thinking is

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Explain the advantages of Time Management
• Outline how to improve your Time Management

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Outline each personality type
• Recall 3 positive and negative indicators for each type

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

• Explain why it’s a good idea to focus on your strengths
• Outline techniques to develop your strengths