Subscribers to the Abuzz Learning Academy have access to all these Sales Development courses:

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain Acting Tactically
  • Outline Strategic Thinking
  • Describe how to improve your strategic thinking

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain B2B Sales
  • Recall 2 of 4 unique features that shape B2B sales

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain B2C Sales
  • Recall 2 of 4 unique features that shape B2C sales

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Outline closing sales
  • Explain 2 reasons a sale cannot be closed
  • Recall 2 different approaches to close a sale

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain 3 causes of Stress and Pressure
  • Recall 5 signs that you may be suffering with stress and pressure
  • Outline 3 techniques to relieve stress and pressure

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Outline the benefits of creating loyalty in customers
  • Recall 6 methods to foster customer loyalty

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Outline Cross and Upselling
  • Explain looking after your customer

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain the number one rule when dealing with difficult customers
  • Outline dealing with difficult customers over the telephone

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • State the 6 steps to selling
  • Explain the importance of having a sales model
  • Understand why you need to be positive with the customer

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Define ethical selling
  • Explain the ‘Serve Don’t Sell Method’

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain the importance of extending customer relationships
  • Outline how to use extending questions with customers

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain fact finding
  • Recall the right question types for fact finding

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain the difference between a customer complaint and a customer concern
  • Recall 3 ways to respond to customer concerns

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain influencing skills
  • Recall 4 techniques to adopt to influence your customers

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain Key Account Management
  • Outline the role of a Key Account Manager

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Outline the process of ‘doing your homework’
  • Explain the importance of following up

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain managing clients
  • Outline focusing on quality

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Explain why managing distractions is important
  • Recall 3 types of distraction
  • Outline 3 top tips to managing distractions

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Outline 3 of 5 common sales obstacles
  • Recall 3 top tips to overcoming obstacles

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Outline 2 ways to prepare for your presentation
  • Recall 5 steps to an effective presentation

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Outline Rapport building in sales
  • Explain how to build rapport with buyers

This course takes around 10 minutes to complete.

By completing this course, learners will be able to:-

  • Outline 3 reasons to sell at exhibitions
  • Recall 3 top tips for manning an exhibition stand